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Dial 1-866-357-2131
The chart below is an outline of the system prompts you'll hear when you access telephone banking. Follow the system prompts to set up your account(s) for telephone banking access. |
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To Access Basic Account Services |
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Log-In - Enter your User ID followed by the #Key, then your PIN followed by the #Key. |
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Setting up your User ID & PIN
The User ID and PIN you create will give you secure access to the SVB accounts tied to your social security number. Please make record of them in a safe place. You will only be required to do this the first time you log-in to Telephone Banking
1) Enter an account number then hit the # Key
2) Enter your social security or tax ID number then hit the # Key.
3) Create User ID - choose a unique 6 to 20 digit then hit the # Key.
4) Create PIN - choose a unique 4 to 10 digit number then hit the # Key.
CONGRATULATIONS! You’ve now completed setting up Telephone Banking access for your accounts. You will be immediately transfered to Basic Account Services. Don't forget to write your User ID and PIN Numbers in a safe place. |
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| Basic Account Services |
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Inquire on your accounts |
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Transfer funds between accounts |
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Request a stop payment |
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Change your personal PIN |
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Reorder checks |
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Return to the previous menu |
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Repeat this menu |
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Customer Service - Monday through Friday, 8 a.m. to 5 p.m. After hours, please leave a message. Your call will be returned the next business day. |
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How to use this System |
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Report a Lost or Stolen Card - Scott Valley Bank issued ATM, Check or Visa Card. |
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Branch Locations & Banking Hours |
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Product Information |
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Repeat this Menu |
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Customer Service - Monday through Friday, 8 a.m. to 5 p.m. After hours, please leave a message. We will return your call the next business day. |
INTERNET PRIVACY
